An online consultation leads to a multidisciplinary treatment process

We always begin a treatment process with an Initial Consultation as part of your first appointment. 

Do you know what treatment you want to engage with?

If you know what treatment you want to book, you can go right ahead and book the relevant service. Whether this is vocal massage or singing voice rehabilitation, we can facilitate your booking quickly and efficiently.

SCHEDULE TREATMENT

Unsure where to start?

We know it can be difficult to know where to turn when you’re experiencing voice difficulties.

Book a free consultation with our team to talk through what you’ve been experiencing, ask any questions you may have and get clear, personalised guidance on the best next steps for you.

Free consultation

Our treatments

Your Initial Consultation

(for if you have a diagnosis or more medical voice issue)

This process helps us understand where you are at with your voice, and how we can best support you within our multidisciplinary work.

In the Initial Consultation part of your first appointment, we rule out any red flags, discuss any previous diagnoses, vocal history and any concerns about your voice and work together to work out what you want to do next.

We will discuss how we use a patient centred model of care, and the biopsychosocial model to not only listen and provide appropriate voice care, but get to know and understand you as a person (and not just a diagnosis).

“Care” is not just in our name, it’s a big part of what we do.

Throughout every step of your journey with us, there is someone there to talk to.

We know it can be overwhelming having a voice problem, and we all believe that open communication can be the best way to address anything coming up in your plan.

We care. We can help.

Want more sessions with one practitioner? Want to try another treatment within the multidisciplinary team? Need to move an appointment? Just get in touch with Sally, the CENTRE manager or your practitioner who can facilitate changes and help you out, and get you where you need to be.

If the singer says they have a problem with their voice, they have a problem with their voice (even if ears can’t hear it, eyes can’t see it and machines can’t measure it).

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Stephen has been wonderful trying to sort out my complex needs from Long Covid. My voice, swallowing and headaches have all been helped tremendously by his treatments, he has done so much research but is always willing to discuss new ideas. His warm confident approach is very reassuring and I would recommend the Voice Care Centre.
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Fiona Miles
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having had a challenging neurological disorder for nearly 6 years, Stephen was recommended to me via my massage therapist. Thankfully, Stephen is very familiar with my disorder, and from our first appointment we have had a great rapport. Stephen listens and is so easy to engage with. I believe wholeheartedly that the relationship between therapist and client is paramount. Stephen is so knowledgeable and passionate about his teachings and hands on therapy. Stephen especially makes you feel safe in his hands, and has great intuition on where those magical hands need to address specific areas. Even though he has nearly lost the tips of his fingers on several occasions with my jaw 😁
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Nicky Waddell
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I had my first vocal massage with Kate today and omg! She was absolutely incredible it was basically like a therapy session wrapped up into as well. She was thorough but gentle and firm. She really make me feel at home! I’m so annoyed I waited this long to experience this! 100/10
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Viquichele Cross
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I am a primary school Drama teacher and have struggled to keep my voice in good health for the last year since having a nasty illness and continuing to use my voice to teach. I have recently had 3 sessions with Lydia and after having absolutely no upper range in my voice at all for the last year.. it has finally come back!! I have been religious with the exercises Lydia has taught me and I am so glad and surprised at how quickly my voice is improving! I can’t wait for some more sessions! Thank you so much Lydia & Stephen!
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Jo Shah
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I had my first, Manual Therapy for Voice and Swallowing disorders, session with Stephen, and experienced a significant amount of ease, with my swallowing during and after the session. Stephen was great at explaining everything he was doing and made me feel, very comfortable under his care. I am feeling more confident that I can recover, post experiencing muscle weakness from an autoimmune disorder and look forward to continuing therapy with the team, at the Voice Care Centre.
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Flo
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I have had the pleasure of Lydia Flock being my voice therapist for muscle tension dysphonia. She treated me for several session and has performed miracles, when no-one else has been able to help me. The treatment is gentle and very person centred. It's amazing how such gentle touches can have a profound effect. Lydia is extremely warm and has a lovely sense of humour :) Her demeanour and technique add to the the value and power of the sessions. I cannot promise miracles but I highly recommend her and the Voice Care Centre.
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nilam mehta
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Wow! I have had such a warm, uplifting experience here at the Voice Car Centre. I have been looked after every step of the way and really treated as a person not a patient. The ethos of Stephen and his team truly shines through as they take time to understand your concerns questions and also you as an artist. They manage sessions so professionally and ensure they discuss your progress as a team, giving a real holistic approach to your healing process! I’m beyond grateful for the journey and knowledge I have gained. I feel empowered to use my voice confidently again and with more release and less tension I am already seeing a change! I’m excited for this next chapter and accessing my full potential for my career! Blessings to all the team, it’s been a wonderful experience!
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Chloe Gill
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My wife really connected with Stephen and his “novel” approach to her ongoing 6 year voice loss. He is definitely not your average clinician, (for a start he actually listens to you) but he is highly skilled in his calm, ( sometimes funny!) non invasive, non medical voice therapy. Stephen has empowered my wife to have ownership of her voice and to connect to her emotions. Although she’s not there yet , What a journey in just 3 sessions! Highly recommend Thank you Stephen from both of us.
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Geoff & Karen Tennant
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The most beautiful souls. I’ve been on a rather long battle to essentially get my voice back. I’d done everything I thought possible but to no avail.. I thought I’d exhausted all options.. Step up - The Voice Care Centre. I hadn’t felt listened to in a very long time, I hadn’t felt acknowledged in a very long time.. Step up - The Voice Care Centre. Filled with the most incredible human beings, I felt safe, I felt appreciated and most important of all I felt a genuine care for my issue in everything we went through. This is a place for everyone. When the day comes, when I can finally sing again, I will have these guys to thank! Onwards x
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Oliver George
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I am really grateful for my time working with the team at the Voice Care Centre. Prior to my treatment I felt very discouraged about my voice after trying many different things with no results, and this was a sort of last resort for me to try to get to the root of my problem. After only a few sessions I was able to unlock something in my voice that was stopping me from making progress. I have felt the changes not only in my musical practice but also in my mindset and approach to life in general. I now feel like I am back on track and couldn't be happier. 100% recommended.
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Angélina Munsch