We always begin a multidisciplinary treatment process with an Initial Assessment as part of your first appointment. But before that, there’s the free consultation.
A free consultation leads to a multidisciplinary treatment process
Not sure where to start?
We have a free 15 minute phone consultation service, where you can discuss what’s going on for you and your voice with Stephen King, the Director of the VOICE CARE CENTRE.
This free service helps us get to know you, and you to get to know us. You can ask us any questions you may have about what we do, and how we can help you.
Once your consultation is over, Stephen will provide you with a plan, scheduling you with the appropriate practitioners within the VOICE CARE CENTRE.
Our award winning (Healthcare Provider of the Year, London 2019) service secures all of your session notes in one place which is accessible by all of the practitioners who are working with you. This saves you time in lengthy re-explanations and is also more financially efficient for you.
Your Initial Assessment
Part of your first booking
This assessment process helps us understand where you are at with your voice, and how we can best support you within our multidisciplinary work.
In the Initial Assessment part of your first appointment, we rule out any red flags, discuss any previous diagnoses, vocal history and any concerns about your voice and work together to work out what you want to do next.
We will discuss how we use a patient centred model of care, and the biopsychosocial model to not only listen and provide appropriate voice care, but get to know and understand you as a person (and not just a diagnosis).
Do you know what treatment you want to engage with?
If you know what treatment you want to book, you can go right ahead and book the relevant service. Whether this is vocal massage or singing voice rehabilitation, we can facilitate your booking quickly and efficiently.
Our treatments
“Care” is not just in our name, it’s a big part of what we do.
Throughout every step of your journey with us, there is someone there to talk to.
We know it can be overwhelming having a voice problem, and we all believe that open communication can be the best way to address anything coming up in your plan.
We care. We can help.
Want more sessions with one practitioner? Want to try another treatment within the multidisciplinary team? Need to move an appointment? Just get in touch with Sally, the CENTRE manager or your practitioner who can facilitate changes and help you out, and get you where you need to be.
If the singer says they have a problem with their voice, they have a problem with their voice (even if ears can’t hear it, eyes can’t see it and machines can’t measure it).
I had my first, Manual Therapy for Voice and Swallowing disorders, session with Stephen, and experienced a significant amount of ease, with my swallowing during and after the session. Stephen was great at explaining everything he was doing and made me feel, very comfortable under his care. I am feeling more confident that I can recover, post experiencing muscle weakness from an autoimmune disorder and look forward to continuing therapy with the team, at the Voice Care Centre.
Flo A2022-12-18I have had the pleasure of Lydia Flock being my voice therapist for muscle tension dysphonia. She treated me for several session and has performed miracles, when no-one else has been able to help me. The treatment is gentle and very person centred. It's amazing how such gentle touches can have a profound effect. Lydia is extremely warm and has a lovely sense of humour :) Her demeanour and technique add to the the value and power of the sessions. I cannot promise miracles but I highly recommend her and the Voice Care Centre.
nilam mehta2022-05-02Wow! I have had such a warm, uplifting experience here at the Voice Car Centre. I have been looked after every step of the way and really treated as a person not a patient. The ethos of Stephen and his team truly shines through as they take time to understand your concerns questions and also you as an artist. They manage sessions so professionally and ensure they discuss your progress as a team, giving a real holistic approach to your healing process! I’m beyond grateful for the journey and knowledge I have gained. I feel empowered to use my voice confidently again and with more release and less tension I am already seeing a change! I’m excited for this next chapter and accessing my full potential for my career! Blessings to all the team, it’s been a wonderful experience!
Chloe Gill2022-02-15My wife really connected with Stephen and his “novel” approach to her ongoing 6 year voice loss. He is definitely not your average clinician, (for a start he actually listens to you) but he is highly skilled in his calm, ( sometimes funny!) non invasive, non medical voice therapy. Stephen has empowered my wife to have ownership of her voice and to connect to her emotions. Although she’s not there yet , What a journey in just 3 sessions! Highly recommend Thank you Stephen from both of us.
Geoff & Karen Tennant2021-09-07The most beautiful souls. I’ve been on a rather long battle to essentially get my voice back. I’d done everything I thought possible but to no avail.. I thought I’d exhausted all options.. Step up - The Voice Care Centre. I hadn’t felt listened to in a very long time, I hadn’t felt acknowledged in a very long time.. Step up - The Voice Care Centre. Filled with the most incredible human beings, I felt safe, I felt appreciated and most important of all I felt a genuine care for my issue in everything we went through. This is a place for everyone. When the day comes, when I can finally sing again, I will have these guys to thank! Onwards x
Oliver George2021-07-30I am really grateful for my time working with the team at the Voice Care Centre. Prior to my treatment I felt very discouraged about my voice after trying many different things with no results, and this was a sort of last resort for me to try to get to the root of my problem. After only a few sessions I was able to unlock something in my voice that was stopping me from making progress. I have felt the changes not only in my musical practice but also in my mindset and approach to life in general. I now feel like I am back on track and couldn't be happier. 100% recommended.
Angélina Munsch2021-07-05Stephen King has a way of connecting with his clients and their voices that puts you completely at ease. What I really appreciated was Stephen explaining the steps and communicating goals in my own words throughout the practice -not one second is wasted. You're in the hands of a true expert and yet you'll feel like you have ownership of your vocal therapy. Although I haven't had a session with anyone else on the team yet, I imagine they share the same practice and energy.
Thomasin Lockwood2021-04-22I have never been met with anything but the upmost professionalism from all staff at the Voice Care Centre. Each member of staff is highly trained and knowledgeable in each of their respective areas, and they always make you feel welcome and comfortable. I particularly want to mention Stephen, who has been an incredible teacher. He is always encouraging to his students, and is always striving to learn more. His love of learning and development clearly shines through in all he does with the Voice Care Centre.
Conor O'Boyle2021-03-25From booking, to my actual appointment with Stephen, I was taken care of every step of the way! After just one session my voice feels incredible; I left the clinic feeling revitalised and energised. The Voice Care Centre is fantastic, Stephen and the team are 5* with a wealth of knowledge. Thank You!
oliver thomson2021-03-25
